MGM Global Air is managed by industry professionals; with wide-ranging experience in the international airfreight industry.
As a successful CARGO GSA, MGM Global Air Pvt. Ltd., knows the importance and covers both aspects, of Cargo Sales and Supervising Cargo Operations.
The company strength is our management experience in this industry and the relentless pursuit of sales through relationship development with our client base. As a true GSA, serving Online and Offline Airlines – MGM Global Air provides full commercial, administrative and representation support to International Airlines in India.
Reservations & Customer Service
- Capacity control management
- Trained staff with thorough knowledge of booking system, track and trace
- Electronic messaging and AWB stock management
- Dedicated data capture unit
- Exemplary quality of Customer service
- Confirm bookings and follow-up with Airlines, AWB Stock control and reporting
- Update shipper and Agent at every stage of Cargo movement
- Effective handling of Import Cargo, pre-advise of Arrival, Issuance of D.O
Operations & Handling
- Efficient & experienced Cargo ops team with 24/7 duty managers
- Full working knowledge of special cargo requirements with continuous on going training
- Assist suppliers & supervise GHA for max revenue per flight
- Long established relationship with local handling & trucking companies.
- Innovative sales strategies tailored to each airline
- Experienced and highly motivated sales team
- Targeted sales using market analysis and local expertise
- Value added services including personalized incentive schemes and face-to-face meetings
- Continuous promotion of Airline's brand in the market
- Creative & original promotions including email mailers, social media & printed material
- Organization of corporate & promotional events alongside attendance at key industry events
- Close liaison with key trade publications via press releases & Advertising